Question 1

What is HospitalitAI?

Accepted Answer

HospitalitAI is an AI-powered hotel quality inspection platform. It uses computer vision to inspect guest rooms, minibars, and security checkpoints from a smartphone, automatically flagging issues, routing tasks, and producing audit-ready evidence for hotel operations teams.

Question 2

What's the fastest way to get help?

Accepted Answer

Use the form below. Including your property name, the module you're using, and a screenshot helps us get back to you faster.

Question 3

What are your response times?

Accepted Answer

We aim to reply within a business day. Urgent issues get prioritized. Enterprise customers get faster SLAs.

Question 4

Do you offer training for our team?

Accepted Answer

Yes. Staff training is included with your subscription, and we'll schedule refreshers when you bring on new hires.

Question 5

How do I request a new feature?

Accepted Answer

Send it through the form below or mention it on a check-in call. Every request gets logged and reviewed by our product team.

We're here to help

Common support questions

What is HospitalitAI?

What's the fastest way to get help?

What are your response times?

Do you offer training for our team?

How do I request a new feature?